Delivery
Last updated: 10th June, 2023
DELIVERY POLICY
Thank you for shopping at Misaka Studio. We offer a range of delivery options to ensure that your handmade purchases are delivered to you safely and promptly.
DELIVERY TIMES
We aim to dispatch all orders within 5-10 business days of purchase. However, please note that delivery times may vary depending on the complexity of the item, the production process, and any customization you may request.
Once your order has been dispatched, you will receive a tracking number via email, which you can use to track the delivery status of your order.
Please note that delivery times are only estimates and are not guaranteed.
DELIVERY METHODS
We offer a range of delivery options to suit your needs, including standard and express delivery. The cost of shipping will vary depending on the delivery location and the shipping method you choose.
All our deliveries are made through reputable courier services to ensure that your handmade product is delivered safely and securely.
DELIVERY ADDRESS
Please ensure that you provide us with accurate and complete delivery information, including the delivery address and contact details. We will not be held responsible for any delays or loss of products due to incorrect or incomplete delivery information.
If you need to change your delivery address, please contact us as soon as possible, and we will do our best to update your information before dispatching your order.
DAMAGED OR LOST ITEMS
We take great care to ensure that your handmade product is packaged securely to prevent any damage during delivery. However, in the rare event that your item is damaged during delivery or lost in transit, please contact us at hello@misakastudio.com immediately, and we will provide assistance in resolving the issue.
CONTACT US
If you have any questions about our delivery policy or need assistance with a delivery, please contact us at info@misaka-studio.com, and we will be happy to assist you.